FAQ

Find below a list of a few of the most common questions, and their basic answers.

  1. Q1.WHERE CAN I FIND MOBBY’S PRODUCTS?

    Please refer to the Distributor List to find the nearest shop location.

  2. Q2.WHERE CAN I FIND A REPAIR SERVICE?

    Please contact the nearest shop from the Distributor List. (not limited to the original purchase location)

  3. Q3.WHERE CAN I FIND MOBBY’S’ CATALOG?

    You can find our catalog in some of our dealer shops partners: Distributor List.
    You can also acces and download its digitial version from our website’s product page.

  4. Q4.WHERE CAN I FIND ADDITIONAL INFORMATION ABOUT THE WARRANTY?

    Please contact the dealer shop you purchased.

  5. Q5.CAN I PURCHASE DIRECTLY FROM THE FACTORY?

    MOBBY’S products can be purchased from our dealer shop partners only. Please refer to our Distributor List to find the nearest location.

  6. Q6.WHERE CAN I FIND ADDITIONAL INFORMATION ABOUT THE PRODUCTS?

    Please feel free to contact us if you have any questions or comments about our products.

  7. Q7.THE SHOP WHERE I BOUGHT MY PRODUCT HAS CLOSED DOWN. WHERE CAN I FIND REPAIR AND MAINTENANCE SERVICES?

    The repair and maintenace services are not limited to the original purchase location. Please contact the nearest shop in our Distributor List.

  8. Q8.WHERE CAN I FIND MATERIAL AND COLOR SAMPLES? (WETSUIT & DRYSUIT)

    Please contact your nearest shop from our Distributor List to arrange a presentation.


  9. 【Ask us freely if you have any question.】

    CUSTOMER SERVICE
    E-mail:intl@mobby.co.jp